Privacy Policy

Thank you for choosing ME PRO Eshop as your preferred ecommerce website.

We values & respect the privacy of individuals regarding personal data, we value your privacy and are committed to protecting your personal information and to ensure compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Overview

This privacy policy covers the collection, use, and protection of personal information that we may collect from visitors to the ME PRO INTERNATIONAL S/B website. By using our website, you agree to the terms of this privacy policy.

Collection of Your Personal Information

This Privacy Policy will explain how we manage your personal information that we may collect when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, shipping address, and payment information. Please carefully read this Privacy Policy before using the website at Me Pro International Sdn. Bhd. (the "Website") or submitted any personal information to us. We may also collect non-personal information such as your IP address, browser type, and device information.

Our company or our third-party service providers may collect your personal information:

1. When you register as a member of the website.
2. When you log in to your account on our website or otherwise interact with us via an external service or application, such as Google, YouTube, Facebook, Instagram etc.
3. The information collected from you may include Name, age, gender, date of birth, identity card number/passport number, race, ethnic origin, nationality, address, email address and phone number.

Accuracy to Personal Information

You are responsible for providing accurate, not misleading, complete, and up-to- date information about yourself, you can update your personal data anytime by accessing your account on the Website.

Use and Disclosure of Personal Information

You acknowledge and consent that your personal data we collected may be used by us, or shared with or transferred to third parties (including related companies, service providers and their service providers and sellers), for some or all the following purposes:

1. To process products that you have purchased through the Website, we may pass your personal information on to a third party for verification and carry out financial transactions in relation to payments you make online, such as bank or payment gateway company.
2. To deliver the products you have purchased through the website, we may also pass your personal information on to a third party for delivery, such as a courier or supplier.
3. To facilitate your use of the services, including responding to your queries, feedback, or claims.
4. Where we engage third party service providers to perform services for us with research, mail and delivery, security, professional advisory, banking, payment processing or technology services, those third parties may be required to handle your personal information. Under these circumstances those third parties must safeguard this information and must only use it for the purposes for which it was supplied, although we are not responsible for ensuring this.
5. You may unsubscribe from receiving marketing information at any time by using the unsubscribe function within the device. We may use your contact information to send newsletters from us or our related companies.
6. Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorized or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
7. You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing emails from us at any time.

Securing Your Personal Information

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. These measures include encryption, firewalls, and secure payment processing.

We and our third-party service providers take reasonable steps to destroy or permanently de-identify your personal information where it is no longer required and to protect your personal information from unauthorized access, disclosure, loss, misuse, and alteration.

Third Party Sites

This Website may contain links to websites which are owned or operated by other parties. You should make your own inquiries as to the privacy policies of these parties. We are not responsible for information on, or the privacy practices of, such websites.

Changes to Privacy Policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website.

This privacy policy is effective as of 1st April 2023